Terms and Conditions for AndeanTrail Ventures
Welcome to AndeanTrail Ventures! These Terms and Conditions govern your use of our online platform and the services we offer, including guided hiking tours, custom trekking itineraries, eco-tourism consulting, equipment rental, and cultural immersion experiences. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing and using our site or booking any service through AndeanTrail Ventures, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.
2. Services Offered
AndeanTrail Ventures specializes in providing outdoor tourism and adventure services. Our offerings include:
- Guided hiking tours in various regions.
- Custom trekking itineraries tailored to individual or group preferences.
- Eco-tourism consulting for sustainable travel experiences.
- Equipment rental for various outdoor activities.
- Cultural immersion experiences to explore local traditions and communities.
Specific details, inclusions, and exclusions for each service will be provided during the booking process.
3. Booking and Payments
To book a service, you must follow the instructions provided on our site. A booking is confirmed only upon receipt of full payment or a deposit as specified for the particular service. All prices are quoted in local currency or as indicated.
Payment methods accepted will be displayed during the checkout process. Failure to pay by the due date may result in the cancellation of your booking.
4. Cancellations and Refunds
Cancellation policies vary depending on the service booked and will be clearly communicated at the time of booking. Generally, significant penalties may apply for cancellations made close to the service start date. Refunds, if applicable, will be processed according to the specific cancellation policy for your booking.
AndeanTrail Ventures reserves the right to cancel or modify a tour or service due to unforeseen circumstances, including but not limited to weather conditions, natural disasters, political instability, or insufficient participant numbers. In such cases, we will offer alternative dates, services, or a full refund as appropriate.
5. Participant Responsibility
Participants are responsible for:
- Ensuring they are in suitable physical condition for the chosen activity.
- Bringing appropriate clothing and personal gear as advised by AndeanTrail Ventures.
- Adhering to local laws, customs, and the instructions of our guides.
- Notifying AndeanTrail Ventures of any medical conditions or special requirements prior to booking.
AndeanTrail Ventures is not responsible for any personal injury, loss, or damage to personal belongings that occurs due to a participant's negligence or disregard of safety instructions.
6. Equipment Rental
When renting equipment from AndeanTrail Ventures, you agree to:
- Return the equipment in the same condition as received, reasonable wear and tear excepted.
- Be responsible for any loss or damage to the rented equipment and agree to pay for repair or replacement costs.
- Follow all safety instructions provided for the use of the equipment.
7. Intellectual Property
All content on our site, including text, graphics, logos, images, and software, is the property of AndeanTrail Ventures or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without our express written permission.
8. Limitation of Liability
AndeanTrail Ventures, its employees, agents, or affiliates will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use our services; (ii) any conduct or content of any third party on the services; (iii) any content obtained from the services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
By participating in an adventure activity, you acknowledge and accept the inherent risks involved, including but not limited to injury, illness, or death. You agree to assume all risks and release AndeanTrail Ventures from any and all liability arising from such risks.
9. Governing Law and Jurisdiction
These Terms and Conditions shall be governed and construed in accordance with the laws of Colombia, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms and Conditions or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Medellín, Antioquia, Colombia.
10. Changes to Terms
AndeanTrail Ventures reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.
11. Contact Information
If you have any questions about these Terms and Conditions or any of our services, please contact us at:
AndeanTrail Ventures
2847 Calle 10 Sur, Suite 3A
Medellín, Antioquia, 050021
Colombia
Thank you for choosing AndeanTrail Ventures for your adventure!